Trainerrr support
Use the form below if you need help, found a bug, or want to suggest a feature. We will reply by email.
Response by email
Applies to: Trainerrr mobile app
Contact us
Include your account email, device and platform, app version, and a clear description of what happened. Do not send your password or other secrets.
Prefer email?
You can also reach us directly at support@trainerrr.xyz.
Help with Apple Health or Health Connect
Open Profile and find Connected apps to review each category, see the last successful sync, or choose Sync now. If access was denied, use the recovery action shown there to open system settings. Android may also show an option to install or update Health Connect.
- Disconnect this device stops future synchronization but keeps records already imported into Trainerrr.
- Remove imported health data deletes health-sourced workouts and meals from Trainerrr without deleting the originals from Apple Health or Health Connect.
- Nutrition sync and background updates appear only in releases where those features are enabled, and both are off until you opt in.